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What We Do
AI & Machine Learning
Our AI services help organisations of all sizes explore and implement AI solutions that align with their goals.
We work closely with your team to identify the right use cases and build a clear path to long-term impact.
Whether you’re just starting out or looking to accelerate what you’ve already built, we help you adopt AI responsibly, securely, and with business value in mind.
Our clients are already seeing strong results from their AI investments:
- Customer Service Automation
A telecoms provider saved $2 million per month by using AI to summarise calls and boost satisfaction scores by 82%. - Operational Efficiency
A pharmacy reduced prescription processing times from over a day to just minutes using Azure OpenAI, saving $1.5 million a year. - Document Analysis
A non-profit used a private instance of ChatGPT with Power BI to extract data from complex reports, saving time and improving decision-making. - Intelligent Product Recommendations
An e-commerce brand increased average order value with personalised and tailored product recommendations based on a customers purchase history.
What we offer
AI for your organisation
AI has a lot of potential, but knowing where to start can be difficult. To help guide this journey, we align our approach to Microsoft’s four pillars of digital transformation, a framework that reflects how organisations can grow.
Clients come to us when:
- They want to understand where AI could have the biggest impact
- They’re exploring large language models or Microsoft Copilot
- They’ve struggled to move past the idea phase
- They need a clear strategy that’s both responsible and practical
- They’re under pressure to deliver transformation and value
Four Pillars of Digital Transformation:
- Transform products or services by adding intelligent capabilities
- Optimise operations by automating tasks, reducing costs and streamlining processes
- Engage customers through personalisation and self-service tools.
- Empower employees with intelligent agents and search tools.
Get started with AI
Talk to an expertIdentify & prioritise
Getting started
We offer three practical entry points depending on where you are in your AI journey:
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AI Transformation Workshop |
AI Incubator |
Custom Deployment |
| A half-day session to explore how AI could support your business. We’ll identify priority use cases, align with your goals, and give you a high-level roadmap to move forward.
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A short, focused engagement that helps you develop a proof-of-concept for one (or more) of your top use cases. You’ll get a clear strategy, a working demo, and a plan for production.
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Take your AI solution into production, including technical implementation, integration with your existing systems, and support with change management and user adoption.
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Our Team
Why Choose Coeo
- We’re a Microsoft-exclusive partner, with deep expertise in Azure AI and OpenAI technologies
- We’ve worked across sectors including legal, retail, financial services, and the non-profit space
- You’ll get a dedicated team and a clear path from idea to production
- Our approach is grounded in Responsible AI principles, helping you innovate with confidence
- We hold Microsoft Specialisations that validate our technical capability and proven delivery
- We support both business and technical stakeholders to drive internal alignment and adoption
- Every engagement is tailored to your business objectives, no one-size-fits-all solutions
Generative AI Accelerator
Explore how large language models like GPT can solve business problems. We’ll help you test ideas like AI-powered chat, intelligent knowledge bases, or internal copilots, with a focus on responsible and secure deployment.
