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MONITOR & OPTIMISE
Optimising performance and ensuring availability for data, analytics and AI solutions
Managed Services have been at the heart of what we do for over 18 years.
We support businesses of all sizes by managing the day-to-day operations of their data estate, whether it’s on-premises, in the cloud, or somewhere in between.
Our people, processes, and tools keep your data platform secure, available, and aligned with your evolving needs. We work as an extension of your team to maintain system health, control costs, and help you focus on what matters most to your organisation.
Our service combines the latest Machine Learning technology with expert engineers to continuously monitor and proactively optimise data and analytics platforms 24/7 to keep your systems running smoothly.
What we offer
Why choose a managed service?
Managing a data platform is complex and time-consuming. Our managed services take the pressure off your internal team by offering a fully supported, always-on service built around your environment and business goals.
Organisations come to us when:
- They have limited in-house expertise or capacity
- They’re under pressure to scale systems quickly
- They have performance or reliability concerns
- They have security and compliance concerns
- Their cloud costs are spiralling
We provide:
- 24/7 monitoring and support
- Patching and proactive issue prevention
- Root cause analysis and ongoing improvement
- Cost optimisation strategies
- A fixed monthly cost with predictability of service
Speak to our Managed Services team
Got a question? Talk to an expertOur Services
We provide three core services as part of our managed service offer:
Partnering with Coeo for Managed Service allows you to focus on your business while we secure, manage and optimise your data solutions. Contact us today to learn more about how we can help you.
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Database Managed Service |
Analytics Managed Service |
AI Managed Service |
| Comprehensive, fully managed support for Microsoft SQL Server and popular open-source databases. We look after your on-prem, cloud or hybrid estate and make sure everything is running smoothly. | A reliable and scalable service that supports your data analytics platform as it grows. We manage ingestion, storage, and presentation layers to ensure everything works as intended and evolves with your needs. | Support for the full lifecycle of your Generative AI and Machine Learning solutions. We help you deploy, manage and enhance your solutions with confidence, helping you to maximise the value of your AI investments. |
Our Team
Why Choose Coeo
- We’re a Microsoft Exclusive partner, with over 70 Microsoft certifications across the team
- Our Managed Service clients benefit from a team of 40+ engineers and specialists
- We’ve delivered over 18 years of dedicated database support
- Our Database Managed Services offer ‘All You Can Eat’ support – unlimited tickets, issues and advice
- You’ll get a designated Lead Technical Engineer, regular service reviews and access to our customer portal
- We follow ITIL standards, are ISO27001 certified, and work to proven best practices.
Need to support open-source databases?
While our services are built around the Microsoft data platform, we also support the three most popular open-source technologies, PostgreSQL, MySQL and MariaDB, as add-ons to our core service.
You’ll receive the same levels of monitoring, alerting, support and patching, plus a baseline health check to get started.
